According to Justin Kelly at ADRWorld.com one of the chief complaints about long-term care insurance is the refusal of insurance companies to pay out appropriate and timely benefits. This forces enrollees to seek recourse through the courts, an expensive and time-consuming process, at a time when they are most vulnerable and in need.
A new bill, S. 2268, has been proposed to establish alternative processes for such claims. The bill was introduced on October 31. It is sponsored by Sen. Amy Klobuchar (D-MN) and Sen. Barbara Mikulski (D-MD).
Under the bill a long-term care insurer would need to develop and implement claims dispute resolution procedures that are expeditious and offer “one or more alternative means of dispute resolution involving independent third-party review under appropriate circumstances by entities that are mutually acceptable to the issuer and the enrollee involved.”
ADRWorld.com reports that the bill has the backing of the Family Caregiver Alliance, National Alliance for Caregiving, National Association of Area Agencies on Aging, National Rural Health Association, Senior Citizens League, and Third Way.
--Keith Maurer
Around the web, July 16
2 hours ago
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